FAQ

Tickets

I need to speak to someone regarding a different online ticket issue not resolved by the below solutions. How do I contact eTix?

Visit https://support.etix.com and select “Contact Support” in the main menu to chat with SOLVVY, eTix’s AI Support Assistant.

I don’t see all of the tickets I should have in my ‘Double the Fun’ package that I purchased online. What should I do?

Please go back to the ticket confirmation email you received and click “view tickets.” It should reload the tickets with the correct quantities.

Can I save my tickets to my digital wallet and then, will the Fair ticket takers be able to scan them from my phone?

Yes, you can save each individual ticket purchased in your digital wallet and the Fair’s ticket takers will scan them from your phone.

I’m seeing “General Admission” on all of my tickets in a ‘Double the Fun’ pack. Where are my Carnival Wristband tickets?

We understand this is confusing, but we aren’t able to change the way that some of the language appears on our tickets. The “Carnival Wristband” denotation is listed on the third line of the details.

I bought my tickets online and I never received, deleted or lost my ticket confirmation email, what can I do?

Please visit https://support.etix.com/existing-orders/resend-confirmation-email for eTix help and support.

I accidentally sent my tickets to the wrong email address, how can I fix this?

Please visit https://support.etix.com/existing-orders/i-accidentally-sent-my-ticket-to-the-wrong-email-address-what-should-i-do for eTix help and support.

Do I have to print my tickets?

No. Western Idaho Fair can scan the bar code on your mobile device or a printed ticket.

I bought a ‘Double the Fun’ package. Do I have to use all the tickets on one day?

No. You may use each individual ticket on any day of the 2024 Western Idaho Fair – August 16-25.

Why does my ticket say a date during the Fair?

Tickets may display a date, but admission tickets and carnival wristbands are good for any one day at the Fair, August 16-25, 2024. We do not sell specific tickets for specific days.

Where can I buy physical tickets in advance of the Fair?

Physical tickets are sold in advance of the Fair at any Treasure Valley Albertsons location in July and August. Please visit the Front Desk/Customer Service area at Albertsons from July 15-August 15, 2024 to purchase advance tickets.

Does the Western Idaho Fair have any carnival or Admission Package deals?

Western Idaho Fair sells discounted Admission Tickets, Carnival Wristbands, and packages in advance of the Fair online at idahofair.com or at any Albertsons location starting July, 15, 2024.

Carnival

What are the height requirements for the Carnival rides?

Information will be available by July.

How many tickets does it take to ride one ride?

Information will be available by July.

Are the Carnival Wristbands unlimited? Do they work for all rides?

The 2024 Carnival Wristbands include ALL rides within Butler Carnival (including the Skyride). Unlimited Carnival Wristbands are good for unlimited rides for one day of the Fair.

Are there any fast passes? What do they cost?
Yes. Fast passes are sold daily with a limited number each day. They cost an additional $20 for each pass. The Fair office cannot give updates on Fast Pass availability, as this status can change at any moment.

Concerts

Does the Fair sell tickets to the concerts?

Yes, starting in 2024, reserved seating and boxes will be for purchase. Box seats must be purchased as packages that come with 4 Fair admission tickets and 4 box seats. Reserved seats come with 1 Fair admission ticket and 1 reserved seat in the Grandstand. View Seating Map»

I am disabled, and I would like to attend the concert. Is there handicap seating?

Yes. Disabled individuals can enter through the VIP gate with one additional party member. Each person will be led to appropriate seating. The disabled individual and one additional party may sit in handicap seating. The VIP gate is marked with a large sign over its entry.

What time do the gates open?

The Fair opens at 12 PM on weekdays and 11 AM on Saturdays and Sundays. ICCU Grandstand gates open at 6:30 PM Concerts start at 8:00 PM. General Admission (free) seats and standing room are first come, first serve.

Are there any Meet & Greet experiences?

This is up to the discretion of each entertainer. Please visit the entertainer’s website for additional information.

Other

On-Site Rentals

The Western Idaho Fair does not rent out wheelchairs or strollers on-site.

I want to attend a competition that takes place before the Fair opens. How do I get in?

To watch the 4-H, FFA, or Open Class competitions that take place in the morning, you must enter through the Livestock Gate on Backstretch Blvd—see location #3 on the Fair map. You must purchase an Admission Ticket to enter. The rest of the Fair will not be open or accessible until 12 PM on weekdays and 11 AM on weekends.

Is there a Military Day or Military discounts at Western Idaho Fair?

Yes. On Thursday, August 22, 2024, any Armed Service Member or Veteran gets into the Fair free anytime by showing their Military ID or DD214 Form.

Is there an alcohol-free day this year?

No. There is no alcohol-free day at Western Idaho Fair this year.

Is there a smoke-free day this year?

No. There is no smoke-free day at the Fair. In 2021, we transitioned the Fair to designated smoking areas. In 2024, all smoking and vaping must be done inside the designated smoking areas.