FAQs
Tickets
I need to speak to someone regarding a different online ticket issue not resolved by the below solutions. How do I contact eTix?
Visit https://support.etix.com and select “Contact Support” in the main menu to chat with SOLVVY, eTix’s AI Support Assistant.
I purchased a Reserved Concert Package but don’t see my tickets in my email?
Upon purchasing, you will receive a confirmation email from eTix immediately. On August 1, 2025 a separate email will be sent from eTix all tickets purchased.
I don’t see all of the tickets I should have in my ‘Double the Fun’ package that I purchased online. What should I do?
Please go back to the ticket confirmation email you received and click “view tickets.” It should reload the tickets with the correct quantities.
Can I save my tickets to my digital wallet and then, will the Fair ticket takers be able to scan them from my phone?
Yes, you can save each individual ticket purchased in your digital wallet and the Fair’s ticket takers will scan them from your phone.
I’m seeing “General Admission” on all of my tickets in a ‘Double the Fun’ pack. Where are my Carnival Wristband tickets?
We understand this is confusing, but we aren’t able to change the way that some of the language appears on our tickets. The “Carnival Wristband” denotation is listed on the third line of the details.
I bought my tickets online and I never received, deleted or lost my ticket confirmation email, what can I do?
Your confirmation email will come from eTix, not Western Idaho Fair. Try searching for eTix in your inbox. Otherwise, please visit https://support.etix.com/existing-orders/resend-confirmation-email for eTix help and support.
I accidentally sent my tickets to the wrong email address, how can I fix this?
Please visit https://support.etix.com/existing-orders/i-accidentally-sent-my-ticket-to-the-wrong-email-address-what-should-i-do for eTix help and support.
Do I have to print my tickets?
No. Western Idaho Fair can scan the bar code on your mobile device or a printed ticket.
I bought a ‘Double the Fun’ package. Do I have to use all the tickets on one day?
No. You may use each individual ticket on any day of the 2025 Western Idaho Fair – August 15-24.
Why does my ticket say a date during the Fair?
Tickets may display a date, but admission tickets and carnival wristbands are good for any one day at the Fair, August 15-24. We do not sell specific tickets for specific days.
Where can I buy physical tickets in advance of the Fair?
Physical tickets are sold in advance of the Fair at any Treasure Valley Albertsons location in July and August. Please visit the Front Desk/Customer Service area at Albertsons from July 14-August 14, 2025 to purchase discounted advance tickets.
Does the Western Idaho Fair have any carnival or Admission Package deals?
Western Idaho Fair sells discounted Admission Tickets, Carnival Wristbands, and packages in advance of the Fair online at idahofair.com (OR at any Albertsons location starting in July).
| Ticket Type | Advance Price (through Aug 14, 2025) | Onsite Price (Aug 15-24, 2025) |
| Adult Admission (ages 12-61) | $10 | $12 |
| Senior Admission (ages 62 and older) | $9 | $10 |
| Youth Admission (ages 6-11) | $8 | $9 |
| Child Admission (ages 5 and under) | FREE | FREE |
| Carnival Wristband | $35 | Mon–Fri: $42 Sat–Sun: $47 |
| Carnival Fast Pass | Not Available | Additional $20 |
| Double the Fun – 2 Admission Tickets, 2 Carnival Wristbands | $80 | Not Available |
| Grandstand Concerts – General Admission | FREE with Fair Admission | FREE with Fair Admission |
| Grandstand Concert Box Package – includes Fair admission | $400 | Not Available |
| Grandstand Concert Reserved Seat – includes Fair admission | $35 | Not Available |
| Grandstand Concert VIP Pit – includes Fair admission | $50 | Not Available |
Carnival
What are the height requirements for the Carnival rides?
You can find the information for each ride here. Information will be available by July.
How many tickets does it take to ride one ride?
You can find the ticket amount for each ride here. Information will be available by July.
Are the Carnival Wristbands unlimited? Do they work for all rides?
The 2025 Carnival Wristbands include ALL rides within Butler Carnival (including the Skyride). Unlimited Carnival Wristbands are good for unlimited rides for one day of the Fair.
Are there any fast passes? What do they cost?
Yes. Fast passes are sold daily with a limited number each day. They cost an additional $20 for each pass. The Fair office cannot give updates on Fast Pass availability, as this status can change at any moment.
Concerts
Does the Fair sell tickets to the concerts?
Yes, while general admission to concerts is still free with Fair admission, reserved seating and boxes will be for purchase here. Box seats must be purchased as packages that come with 4 Fair admission tickets and 4 box seats. Reserved seats come with 1 Fair admission ticket and 1 reserved seat in the Grandstand bleachers. VIP Pit Tickets come with 1 Fair admission ticket and 1 VIP Pit pass. View Grandstand Concert Seating Map
I am disabled, and I would like to attend the concert. Is there handicap seating?
Yes. Please head straight to the VIP gate located at the Grandstands and let our staff know that you are in need of handicap seating. Each individual in need of handicap seating will be led to appropriate seating along with one additional guest. Handicap seating does not require a reserved seating ticket, only the purchase of a fair admission ticket.
What time do the gates open?
The Fair opens at 12 PM on weekdays and 11 AM on Saturdays and Sundays. ICCU Grandstand gates open at 6:30 PM Concerts start at 8:00 PM. Free seats and standing room are first come, first serve.
Are there any Meet & Greet experiences?
This is up to the discretion of each entertainer. Please visit the entertainer’s website for additional information.
Other
On-Site Rentals
Western Idaho Fair now offers wheelchair rentals from ProCare ME inside the Main Gates near Guest Services.
The Western Idaho Fair does not rent out strollers on-site.
I want to attend a competition that takes place before the Fair opens. How do I get in?
To watch the 4-H, FFA, or Open Class competitions that take place in the morning, you must enter through the Livestock Gate on Backstretch Blvd. You must purchase an Admission Ticket to enter. The rest of the Fair will not be open or accessible until 12 PM on weekdays and 11 AM on weekends.
Is there a day that we can get into the Fair for free?
Yes. On opening Friday, August 15, 2025, CBS2 Day, from 12 PM-4 PM you can enter the Fair for free with a donation of a non-perishable food item for The Boise State Food Pantry.
Is there a Military Day or Military discounts at Western Idaho Fair?
On Thursday, August 21, 2025 any Armed Service Member or Veteran gets free Fair admission all day by showing their Military ID or DD214 Form.
Are there discounted days at the Fair?
Yes, Tuesday, August 19, 2025 is “$2 Tuesday” where from Noon-4 PM Admission Tickets, individual carnival rides, and a menu item from each food concessionaire will cost $2 each.
Discounted prices can only be claimed at the Fair’s on-site ticket booths on the day of each promotion.
On Wednesday, August 20, 2025 is “BOGO Day” where Fair Admission will be “buy one, get one free” from Noon-4 PM. There will be no reentry stamps given on discounted days until after 5 PM.
Is there an alcohol-free day this year?
No. There is no alcohol-free day at Western Idaho Fair this year.
Is there a smoke-free day this year?
No. There is no smoke-free day at the Fair. In 2021, we transitioned the Fair to designated smoking areas. In 2025, all smoking and vaping must be done inside the designated smoking areas.
